Privacy policy - Pipaltree

At Pipaltree, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our online learning courses and related services.

1. Information We Collect
We collect the following types of information to provide and improve our services:

Personal Information: Information such as your name, email address, contact information, and payment details when you sign up or purchase a course.
Usage Data: Information on how you use and interact with our platform, including course progress, interactions, and performance data.
Device and Technical Information: Information about your device, browser, and IP address to improve the user experience and troubleshoot technical issues.

2. How We Use Your Information
We use the information we collect for purposes including:

Providing Services: To deliver, customize, and improve the online courses and content that you enroll in or purchase.
Customer Support: To respond to inquiries, provide customer support, and offer troubleshooting.
Communication: To send updates on courses, announcements, promotional offers, or other service-related notifications. You may opt-out of marketing communications at any time.
Analytics and Improvements: To monitor usage, improve our platform, and conduct internal research.

3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data under the following circumstances:

Service Providers: With trusted third-party vendors and service providers who assist us in operating our platform and services, subject to strict data security and confidentiality agreements.
Legal Compliance: If required by law or to protect the rights, property, or safety of Pipaltree, our users, or others.

4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights
You have certain rights regarding your personal information, including:

Access and Correction: You can access and update your personal information through your account settings.
Deletion: You can request the deletion of your account and personal information, subject to certain legal or contractual limitations.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the emails we send.

6. Children’s Privacy
Our services are intended for users of all ages; however, we require parental consent for users under the age of 13 (or as specified by local regulations). If we learn that we have collected personal information from a child without proper consent, we will promptly delete that information.

7. Cookies and Tracking Technologies
Our platform may use cookies and similar tracking technologies to enhance your user experience, personalize content, and track usage patterns. You may manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a notice on our website.

9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:

Pipaltree
pipaltree.care@gmail.com